Customer Service

Providing Help and Community Resources

Customer Service Representatives

Customer Service is available to talk about service concerns and assist with linkage to other services and community resources. You may contact Lynn Bennett, Customer Service Representative at 269-948-8041 or a Southwest Michigan Behavioral Health Customer Service Representative at (800)-890-3712 TTY: (800)-649-3777 or 711 (MRC).


Grievance or Appeal

If you would like Customer Service to contact you to file a grievance or appeal, you can contact BCCMHA Customer Service using the Customer Concern Form below. This form can be mailed, faxed or emailed to

Concern Form