Providing Help and Community Resources
Customer Service Representatives
Customer Service is available to talk about service concerns and assist with linkage to other services and community resources. You may contact a Customer Service Representative at 269-948-8041 or a Southwest Michigan Behavioral Health Customer Service Representative at (800)-890-3712 TTY: (800)-649-3777 or 711 (MRC).
Grievance or Appeal
If you would like Customer Service to contact you to file a grievance or appeal, you can contact BCCMHA Customer Service using the Customer Concern Form below. This form can be mailed, faxed or emailed to firstname.lastname@example.org.